Staff
Management
Allen Hensil
Sales Manager
Alex Sentelle
Sales Manager
Dan Langford
General Sales Manager
Sales
Nika Jioevi
Sales Consultant
Abigail Pike
Product Specialist
Jenna Elliott
Product Specialist
Mike James
Product Specialist
Stephen Segall
Product Specialist
Tyron Williams
Product Specialist
Allen Hensil
Sales Manager
Jul 10, 2026
Started out very stressful, with a dented up brand new
Started out very stressful, with a dented up brand new truck on the lot they were trying to sell me. When i flipped out on the team, they tried to de-escalate the situation the best they could, and luckily had another of the exact same identical truck, so they eventually got the sale, and i bought the new truck. Not sure about the service department, only dealt with the sales team. Pretty decent service overall considering how it started off.
Oct 15, 2025
Sales manager Allen Hensil was very helpful with my
Sales manager Allen Hensil was very helpful with my delivery of a corvette that was actually purchased from a dealership in Michigan.
Jun 19, 2024
This dealership offers very valuable incentives.
This dealership offers very valuable incentives. Their 10 year 100k mile warranty brought a lot of peace of mind to my used vehicle purchase. They were very attentive and honored all of my purchase requests.
Oct 11, 2023
They false advertisement.
They false advertisement. They made me think I was approved. And I really wasn't. Three hours away from my house and I explained to them that I had bad credit and no money down. And called it a conditional approval Which means if you don't have no money we're not gonna give you a car
Nika Jioevi
Sales Consultant
Jul 10, 2026
Started out very stressful, with a dented up brand new
Started out very stressful, with a dented up brand new truck on the lot they were trying to sell me. When i flipped out on the team, they tried to de-escalate the situation the best they could, and luckily had another of the exact same identical truck, so they eventually got the sale, and i bought the new truck. Not sure about the service department, only dealt with the sales team. Pretty decent service overall considering how it started off.
Abigail Pike
Product Specialist
Jul 01, 2026
I am extremely disappointed with the way Buchanan
I am extremely disappointed with the way Buchanan Chevrolet handled my attempt to purchase a new Silverado. I initially expressed interest in a truck on your lot last Monday and specifically asked to be notified if it sold because my spouse would need to leave work to travel to the dealership when we were both available Thursday afternoon. The truck was sold without anyone notifying me. Your sales manager, Alex, then told us a matching truck had been located at a dealership in Georgia and that a dealer trade would be initiated. We negotiated pricing, came to an agreement, and shook hands on the deal. I was asked for my credit card for a $500 deposit but then was told the machine wasn’t working so we’d have to go on the honor system. (Turns out Buchanan doesn’t work on honor) I was told I would receive an update Friday evening regarding the truck’s arrival. No one called Friday. I had to call shortly before closing and was told the Georgia dealership had not yet responded and that I would receive a call Saturday morning. That call never came. Saturday afternoon I again had to contact the dealership, was told Alex would call me after finishing with another customer, and instead only received a text apologizing for the lack of communication. When I asked why it had been so difficult to receive updates, I received no response and heard nothing further. Today, almost a week later, another Buchanan employee contacted me via text assuming I had already been told the truck could not be obtained and attempted to sell me different vehicles instead. I then contacted another Chevrolet dealership, which informed me that the Georgia truck had reportedly been sold weeks earlier. If accurate, this is completely inconsistent with what Buchanan represented to me throughout the negotiation. For what it’s worth; I’m an ideal customer. I have an excellent credit score and was happy to put money down as well as a trade-in. I will make sure everyone I know hears that Buchanan is not the dealership to spend their time and money on. Whether this was poor communication or inaccurate information provided by your staff, the experience was unacceptable. I spent days waiting on updates that never came, was repeatedly promised phone calls that never happened, and made purchasing decisions based on information that now appears to have been incorrect. I expected much better professionalism, transparency, and communication.
Alex Sentelle
Sales Manager
Jul 01, 2026
I am extremely disappointed with the way Buchanan
I am extremely disappointed with the way Buchanan Chevrolet handled my attempt to purchase a new Silverado. I initially expressed interest in a truck on your lot last Monday and specifically asked to be notified if it sold because my spouse would need to leave work to travel to the dealership when we were both available Thursday afternoon. The truck was sold without anyone notifying me. Your sales manager, Alex, then told us a matching truck had been located at a dealership in Georgia and that a dealer trade would be initiated. We negotiated pricing, came to an agreement, and shook hands on the deal. I was asked for my credit card for a $500 deposit but then was told the machine wasn’t working so we’d have to go on the honor system. (Turns out Buchanan doesn’t work on honor) I was told I would receive an update Friday evening regarding the truck’s arrival. No one called Friday. I had to call shortly before closing and was told the Georgia dealership had not yet responded and that I would receive a call Saturday morning. That call never came. Saturday afternoon I again had to contact the dealership, was told Alex would call me after finishing with another customer, and instead only received a text apologizing for the lack of communication. When I asked why it had been so difficult to receive updates, I received no response and heard nothing further. Today, almost a week later, another Buchanan employee contacted me via text assuming I had already been told the truck could not be obtained and attempted to sell me different vehicles instead. I then contacted another Chevrolet dealership, which informed me that the Georgia truck had reportedly been sold weeks earlier. If accurate, this is completely inconsistent with what Buchanan represented to me throughout the negotiation. For what it’s worth; I’m an ideal customer. I have an excellent credit score and was happy to put money down as well as a trade-in. I will make sure everyone I know hears that Buchanan is not the dealership to spend their time and money on. Whether this was poor communication or inaccurate information provided by your staff, the experience was unacceptable. I spent days waiting on updates that never came, was repeatedly promised phone calls that never happened, and made purchasing decisions based on information that now appears to have been incorrect. I expected much better professionalism, transparency, and communication.
